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How Does Telehealth Physio Work?

Telehealth online physio consults with MyPlace Physio are easy, convenient, time-efficient and effective!

How Online Physio Works

1. Book Online

Book securely online via our website here.

2. Consultation & History

We meet you online via video or phone at your appointment time and take a comprehensive history of your pain or physical problem.

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3. Physical Assessment

We undertake a physical assessment with you – we ask you to do certain movements and certain tests over the video-call to determine the cause of your pain

4. Accurate Diagnosis

We provide you with an accurate diagnosis and explain in simple terms what is contributing to your presenting problem.

5. Treatment

We show you how to treat & address the contributing factors causing your pain and problem. This includes education, advice around what activities to avoid and how to self massage and self-treat your problem.

6. Home Ex Program

We set you up with and email you a personalised home exercise program via the app software we use called ‘Physitrack.’ You can download the app or just refer to the PDF file in the email.

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7. Ongoing Support

Free ongoing messaging support via the in-built messaging system in Physitrack. This helps keep you on track with your rehab program and means you can ask any question, anytime and we will be here to support you the whole way to help you achieve your health goals sooner. 

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8. Monitor & Review

You stick to the plan and we review as needed depending on your condition and presenting problem, until you achieve your health goals – without even having to leave your home or office. Time to celebrate with a virtual high five!

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9. Share The Love

Refer your friends and family to us so we can help more people get pain-free and achieve their health goals like you did!

1. Book Online

Book securely online via our website here.

2. Consultation & History

We meet you online via video or phone at your appointment time and take a comprehensive history of your pain or physical problem.

l

3. Physical Assessment

We undertake a physical assessment with you – we ask you to do certain movements and certain tests over the video-call to determine the cause of your pain

6. Home Ex Program

We set you up with and email you a personalised home exercise program via the app software we use called ‘Physitrack.’ You can download the app or just refer to the PDF file in the email.

5. Treatment

We show you how to treat & address the contributing factors causing your pain and problem. This includes education, advice around what activities to avoid and how to self massage and self-treat your problem.

4. Accurate Diagnosis

We provide you with an accurate diagnosis and explain in simple terms what is contributing to your presenting problem.

t

7. Ongoing Support

Free ongoing messaging support via the in-built messaging system in Physitrack. This helps keep you on track with your rehab program and means you can ask any question, anytime and we will be here to support you the whole way to help you achieve your health goals sooner. 

T

8. Monitor & Review

You stick to the plan and we review as needed depending on your condition and presenting problem, until you achieve your health goals – without even having to leave your home or office. Time to celebrate with a virtual high five!

v

9. Share The Love

Refer your friends and family to us so we can help more people get pain-free and achieve their health goals like you did!

But does online Physio actually work?

YES! There is a large amount of evidence that has found that online physio consulting via telehealth delivers the same if not better results.

Why is this you may ask? We believe it’s because online telehealth physio is about:

  • Empowering, equipping and educating patients so they can take ownership of their health via teaching self treatment strategies and the set-up of a progressive, personalized home exercise program
  • Patient-Centered, rather than therapist-centered approach – with online physio, the patient cannot be passive in the journey. So much of the outcome achieved depends on the patient doing the right things, home exercise program and taking ownership of their health issue. 

MyPlace Physio is passionate about empowering you to take control of your own health journey so you can get the results that you want. We are here to support, coach and equip you with all the tools and expertise you need to get pain-free and achieve your health and fitness goals. All while relaxing in the comfort of your own home!

Why Choose Online Physio with MyPlace Physio?

Access Anywhere

Now you can access exceptional physio anywhere you are; from the comfort of your own home, office, remote location or beach.

Save Money

– No travel time – No parking fees – No waiting in traffic – No worrying about annoying parking tickets.

– Perfect for those who want to see a physio in their lunch break or during the baby’s nap at home.

0% COVID-19 Risk

– Because we consult online there’s absolutely no risk of contracting COVID-19 or other health issues while getting the healthcare you need.

– This is perfect for those with pre-existing conditions, comorbidities, health workers, older Australians and those with young children.

Ongoing Support

– Unlike almost all other physio practices, with MyPlace Physio you can access your physio after your session finishes via the inbuilt messaging in the Physitrack app.

– Messages are checked and responded to daily so if you have questions, or concerns, help is always only a click away.

Personalised Exercise Program

– Every sessions comes with an individually tailored home exercise program utilising the Physitrack app so you can stay accountable and keep on track towards your health goals.

– At MyPlace Physio we understand you want fast, effective physio and health solutions. Stop putting up with pain, it’s time you had physio at your place with MyPlace Physio!

Jacob from MyPlace Physio Coolangatta treating a back pain patient

Why choose MyPlace Physio?

 

At MyPlace Physio Coolangatta and MyPlace Physio Elanora, we get RESULTS. Long-term, lasting results. We do this by providing:

1) Thorough Initial Assessments to identify the primary diagnosis and contributing factors.

2) Effective treatments - We utilise manual therapy, dry needling, muscle release techniques. We also utilise exercise prescription, and strength and conditioning to achieve great outcomes.

3) Personalised home exercise programs with on-going app messaging support for every patient after the session.

- Private health fund rebatable physiotherapy services.

- Experienced physios only - all of our physios have a minimum of 8 years of clinical physiotherapy experience.

- Personalised, goal-centered rehab and health plans to help you achieve your goals.

Frequently Asked Questions

What do I bring to my physio session?

To make things as efficient as possible bring the following to your appointment:

- Doctor/specialist referral and other relevant paperwork

- Copy of any scans/medical reports Ie. x-ray report

- Private health fund card (if relevant)

- Wear loose-fitting clothes where possible for easier assessment and treatment access

 

How does Telehealth Physio work?

Similar to face to face physio, via video-call we take a history, do a physical assessment and then come to an accurate diagnosis. We then teach you how to self-treat the contributing factors and educate you around what to do. We then set you up with a personalised home exercise program for you to do from home. Then , we give you all the support you need via in-app messaging support, so you can achieve your health goals faster.

For Telehealth Physio - How do I pay for the session? And how does that work with private health fund rebates and Medicare and Workcover referrals?

Payment happens securely online when you book your session or at the start of the consultation. As the consultation is completed online, payment is required before the session commences. If you have private health insurance you can claim this back after the session through your private health fund. If you have an EPC referral or are covered under CTP of Workcover, we will reimburse any booking payment made back to your card at the start of the session.

Can I claim private health fund rebates?

Yes - the vast majority of private health funds are now offering rebates for both in-person and online telehealth physiotherapy consults. For confirmation, please contact your private health fund provider or get in touch via our Contact Us page.

Does Telehealth physio actually work?

Yes! There is a large amount of evidence that has found that online physio consulting via telehealth delivers the same if not better results. Why is this you may ask? We believe it’s because the client, rather than the therapist, is empowered and at the centre of their rehab journey.

For Telehealth Physio - What if you can’t help me?

During the initial consultation, if we believe we can’t help you, we will refund your payment. We will then refer you to the right person to help you!