0425 863 797

About Us

MyPlace Physio is your friendly physiotherapy practice helping Gold Coast and Tweed Heads families. We help people with their injury rehabilitation and to achieve their health goals. Scroll down to learn more about us.

Meet the team


Why choose us?



About Us: You can move towards being pain-free and achieve better health today!

We believe that you should be able to access physiotherapy wherever you are. With MyPlace Physio you can access physiotherapy from the comfort of your place (online) or ours! 

No matter where you are, MyPlace Physio has the tailored physiotherapy and health solutions to help you get back to living your best life, and overcome your injuries and niggles.

We are passionate about empowering people like you, to start their journey towards living pain-free and achieve their health goals. Therefore, we believe that pain and injury don’t have to stop you from living life to the full.

Our team of highly experienced physiotherapists will help via in-person or online telehealth physio:

- accurately diagnose the cause of your pain

- determine and treat the contributing factors and then;

- form an effective plan to help you get back on track and achieve your health and wellness goals ASAP.

Meet the MyPlace Physio Director and Lead Physiotherapist: Jacob Taylor

For almost 10 years now as a physiotherapist, Jacob has been passionate about helping people get pain and injury-free and do the things they love to do. Born and bred in Melbourne, Australia, Jacob graduated with his Bachelor of Physiotherapy degree at Monash University in 2011.

Furthermore, Jacob has truly worked with the full spectrum of patients. Jacob has worked with Brisbane Roar Football Club, the NBA, and some of Australia’s best junior elite swimmers and runners. In addition, he has worked doing aged care and with DVA veterans and NDIS clients. Jacob is passionate about combining his passion for sport and movement with helping people get back to doing what they love without pain or injury.

In addition, in regards to post graduate qualifications, Jacob has completed his APA sports level 1 and 2, dry needling, and clinical pilates qualifications. He enjoys treating a variety of musculoskeletal conditions. In particular, Jacob especially enjoys helping runners, swimmers, and weights training patients perform at their best and achieve their goals. He loves seeing long-term health change for the better!

Jacob is passionate about helping people access exceptional physiotherapy services through online telehealth physio consulting, no matter where they are. He has helped clients all over the world from Portugal to Thailand get pain-free and get the health care they need via online telehealth physio consulting.

When not physio consulting, you’ll find Jacob playing with his young daughter, surfing at one of his favourite local beaches, or out for a run.


Jacob Taylor

Director / Lead Physiotherapist

Ben Kirk - Physiotherapist

Ben Kirk - Physiotherapist

With a passion for all things active, Ben’s personal and professional experience are a welcome addition to the MyPlace online physio consulting team.

Ben applies his holistic health knowledge to push for optimal health outcomes for his patients. Ben is an active member of the Olympic Winter Institute of Australia and also APA Sports Level 2 course. This has therefore led to him working with some of Australia’s most elite athletes domestically and internationally. Most recently he worked in Tazawako, Japan with the Australian Moguls Team.

A keen sportsman, Ben is a former sprinter (Stawell 100m Bill Howard winner). He also has multiple podium finishes in snowboarding Freeride World Tour Qualifying events. As a result of this, he is no stranger to injury himself!

Ben has a special interest in holistic patient care and lower limb injuries including ACLs.  Therefore, Ben can offer customised management plans or provide a second opinion to aid each of his clients reach their best health outcomes.

Stephanie Taylor - Practice Manager

Stephanie Taylor - Practice Manager

Stephanie is the MyPlace Physio behind the scenes guru!

She has a background in multiple health fields (Nutrition & Wellness Coaching) and has worked in both management and HR. She is passionate about seeing people live out their health to its fullest and living a lifestyle free of pain and discomfort.

Furthermore, Stephanie loves to keep active doing pilates and surfing in her leisure time, and has a young toddler who also keeps her active!

Why Choose Us

Access Anywhere

Whether in-person at one of our clinics or via online telehealth physio, now you can access exceptional physio anywhere you are. Ie. from the comfort of your own home, office, remote location or beach.

Save Money

– For Telehealth Consultations there’s no travel time and no parking fees. There’s also, no waiting in traffic and no worrying about annoying parking tickets.

– Perfect for those who want to see a physio in their lunch break or during the baby’s nap at home

0% COVID-19 Risk with Online Consults

– With telehealth physio, there’s absolutely no risk of contracting COVID-19, while getting the healthcare you need.

– This is perfect for those with pre-existing conditions, comorbidities, health workers, older Australians, and those with young children.

Ongoing Support

– Unlike almost all other physio practices, with MyPlace Physio you can access your physiotherapist after your session finishes via the inbuilt messaging in the Physitrack app.

– Messages are checked and responded to daily so if you have questions, or concerns, help is always only a click away


Personalised Exercise Program

– Every sessions comes with an individually tailored home exercise program utilising the Physitrack app. Therefore, you can stay accountable and keep on track towards your health goals.

– At MyPlace Physio we understand you want fast, effective physio and health solutions. Stop putting up with pain, it’s time you had physio with MyPlace Physio!

Jacob from MyPlace Physio Coolangatta treating a back pain patient

Why choose MyPlace Physio?


At MyPlace Physio Coolangatta and MyPlace Physio Elanora, we get RESULTS. Long-term, lasting results. We do this by providing:

1) Thorough Initial Assessments to identify the primary diagnosis and contributing factors.

2) Effective treatments - We utilise manual therapy, dry needling, muscle release techniques. We also utilise exercise prescription, and strength and conditioning to achieve great outcomes.

3) Personalised home exercise programs with on-going app messaging support for every patient after the session.

- Private health fund rebatable physiotherapy services.

- Experienced physios only - all of our physios have a minimum of 8 years of clinical physiotherapy experience.

- Personalised, goal-centered rehab and health plans to help you achieve your goals.

Frequently Asked Questions

What do I bring to my physio session?

To make things as efficient as possible bring the following to your appointment:

- Doctor/specialist referral and other relevant paperwork

- Copy of any scans/medical reports Ie. x-ray report

- Private health fund card (if relevant)

- Wear loose-fitting clothes where possible for easier assessment and treatment access


How does Telehealth Physio work?

Similar to face to face physio, via video-call we take a history, do a physical assessment and then come to an accurate diagnosis. We then teach you how to self-treat the contributing factors and educate you around what to do. We then set you up with a personalised home exercise program for you to do from home. Then , we give you all the support you need via in-app messaging support, so you can achieve your health goals faster.

For Telehealth Physio - How do I pay for the session? And how does that work with private health fund rebates and Medicare and Workcover referrals?

Payment happens securely online when you book your session or at the start of the consultation. As the consultation is completed online, payment is required before the session commences. If you have private health insurance you can claim this back after the session through your private health fund. If you have an EPC referral or are covered under CTP of Workcover, we will reimburse any booking payment made back to your card at the start of the session.

Can I claim private health fund rebates?

Yes - the vast majority of private health funds are now offering rebates for both in-person and online telehealth physiotherapy consults. For confirmation, please contact your private health fund provider or get in touch via our Contact Us page.

Does Telehealth physio actually work?

Yes! There is a large amount of evidence that has found that online physio consulting via telehealth delivers the same if not better results. Why is this you may ask? We believe it’s because the client, rather than the therapist, is empowered and at the centre of their rehab journey.

For Telehealth Physio - What if you can’t help me?

During the initial consultation, if we believe we can’t help you, we will refund your payment. We will then refer you to the right person to help you!